The product is not accepted back if at least one of the components is missing:

• fully equipped equipment;
• a receipt proving the fact of purchase in the WoodMart online store;
• warranty card;
• an act with a description of the defect drawn up by the service department.

The money for the goods will be returned within the terms established by the current legislation

Non-Returnable Products:

The right of return, replacement, or exchange does not apply to:

• Products classified as hazardous materials or utilizing flammable liquids/gases.
• Items showing clear signs of use, customer-inflicted damage, or altered conditions.
• Consumables that have been unsealed, installed, or depleted.
• Products with missing, obscured, or tampered serial numbers.
• Hygiene and personal health-sensitive items including food, beverages, cosmetics, swimwear, undergarments, hosiery, contact lenses, personal care items, and specific baby care products (e.g., diapers, teethers, feeding apparatus).
• Unsealed digital media, books, software, video games, and multimedia discs.

Return Processing and Refunds:

To initiate a return, navigate to the Account portal and select Need Help?

• Fault/Error Refunds: If the return stems from a product defect, a description discrepancy, or our error, you will receive a full refund of the product price along with original and return shipping fees.
• Discretionary Refunds: For change-of-mind returns, the product price will be refunded (excluding original shipping charges), and the direct cost of return freight will be your responsibility.
• Pre-Shipment Cancellation: Orders cancelled prior to dispatch qualify for an automated full refund.
• Refund Method: Cash on Delivery (COD) transactions will be refunded exclusively as store credit via your digital wallet.
• Card payments will be credited back to the source account within seven (7) days of the item being inspected and approved at our fulfillment center.

For More Details Please Visit Terms of Sale.